System Requirements
The following is a list of the minimum system requirements for each supported operating system. For further information, refer to Microsoft's page on Remote Desktop clients.
Windows OS
CPU: 2Ghz or faster processor
RAM: 2GB or higher
Space: 100 MB
Operating System: Windows 8.1 or higher, Windows Server 2012 or higher
ISP Service / Bandwidth: Connectivity to an Internet Service Provider (ISP) at a minimum of 300kbps
RDP Client Version: 8.0
Video: DirectX 9 with WDDM 1.0 driver.
Minimum Window size / resolution: MinWidth = 1366, MinHeight = 768
Note: If using on a high resolution monitor consult these documents for possible additional steps Windows 10 Scaling and Other Cloud Scaling, contact Technical Support if you have questions on either document.
Mac OS X
CPU: 1Ghz or faster processor
Processor: 64-bit
Operating System: Mac OS 10.14 or later
Space: 55 MB
ISP Service: Connectivity to an Internet Service Provider (ISP) at a minimum of 300kbps
iOS
Operating System: iOS 14.0 or later.
Available Memory: At least 14MB
Space: 93 MB
ISP Service: Connectivity to an Internet Service Provider (ISP) at a minimum of 300kbps
Android
Operating System: 9.0 and up
Available Memory: At least 5MB
Space: 31 MB
ISP Service: Connectivity to an Internet Service Provider (ISP) at a minimum of 300kbps
Note: The RDP connection is based on Public Internet access to a Class A Data Center. Consequently, any connection to the Public Internet, whether DSL, Cable modem, Frame, or Dial-up, all work. The forms of internet access not currently support are satellite, and Dial-On-Demand ISDN, due to their variability in connection.