Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 6 Current »

The following is a list of the minimum system requirements for each supported operating system.  For further information, refer to Microsoft's page on Remote Desktop clients.

Windows OS

CPU: 1Ghz or faster processor
RAM: 1GB (32-bit) or 2GB (64-bit) or higher
Space: 100 MB
Operating System: Windows 8 or higher
ISP Service: Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbps
RDP Client Version: 8.0
Note: If using on a high resolution monitor consult these documents for possible additional steps Windows 10 Scaling and Other Cloud Scaling, contact Technical Support if you have questions on either document.

Mac OS X

CPU: 1Ghz or faster processor
Processor: 64-bit
Operating System: Mac OS 10.14 or later
Space: 55 MB
ISP Service: Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbps

iOS

Operating System: iOS 14.0 or later.
Available Memory: At least 14MB
Space: 93 MB
ISP Service: Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbps

Android

Operating System: 9.0 and up
Available Memory: At least 5MB
Space: 31 MB
ISP Service: Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbps
Note: The RDP connection is based on Public Internet access to a Class A Data Center. Consequently, any connection to the Public Internet, whether DSL, Cable modem, Frame, or Dial-up, all work. The forms of internet access not currently support are satellite, and Dial-On-Demand ISDN, due to their variability in connection.
  • No labels