Ports 443 must be opened to the following IPs:

You also will want to whitelist the following site: https://eshacloud.com



If you are still encountering errors connecting to Remote Desktop Gateway:

Create a  Registry key to change how Remote Desktop connects to Remote Desktop Gateway:
*Please note that you may need Administrator privileges to edit the registry.

Please download and install the following Registry key:

RDGClientTransport.reg

Or refer to the following instructions to add the registry key manually


Please attempt to login and contact Support if you continue to have issues.